Bijouterie Lavigueur Ltee offers a full refund (excluding shipping costs) in case of dissatisfaction. However, all items at 50% off in the SALE section in store and online are final sale. Please note that refunds are not available for modified items (sizing, engraving, adjustments). Refund is offered exceptionally for jewelry purchased on the website of Bijouterie Lavigueur AND NOT IN ANY BRANCH. It is granted only if the following conditions are respected;
1. The refund request is made 20 days after the date of shipment. Exceptionally, we offer a return period of up to 30 days (after the date of shipment of your order) for online orders made during the period of containment due to the outbeak of Covid-19.
2. The jewel must never have been worn, any evidence to the contrary (scratches, wear, lump, discoloration, etc.) cancels the refund request.
3. To be refunded, the jewel must be returned to the address below.
1. Contact Bijouterie Lavigueur Ltée at firstname.lastname@example.org
2. Detail the reasons for your dissatisfaction.
3. Please pack the jewels so that they reach us in perfect condition and include the invoice in the box. For an order containing several jewels, please include them all in one mailing.
4. Ship your package to the following address;
3981 Mont-Royal Street
St-Hubert, Quebec, J4T2H4
Please note that a period of 7 working days will be required, from the moment the item is received, to proceed with the refund of the jewels returned to us.